Purpose of This Privacy Policy
This privacy policy aims to give you information on how Ross Johnston Ltd collects and processes your personal data through your use of this website, including any data you may provide through this website when you subscribe, purchase a product or service or take part in a competition.
This website is not intended for children and we do not knowingly collect data relating to children.
Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:
- Full name of legal entity: Ross Johnston Ltd
- Email address: info@ross-johnston.com
- Registered address: 124 City Road, London, England, EC1V 2NX
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Information We Collect
1. Information you provide to us directly
When you register for an account via email, we collect your full name, password, and email address.
2. Technical information we collect
Any use of Ross Johnston Ltd's website and/or software may result in the collection of technical information such as your computer's IP address, mobile device identifier, meta data, operating system, browser name/version, the referring web page, and requested page. Such information is used to help us understand the overall usage pattern of our website and software.
We also use third-party analytics tools to help us measure how you use our website. These tools collect information sent by your device or our service, including how you like to use our software and website, which can help us in improving our service.
Ross Johnston Ltd may invite you to provide information through feedback on features on our website or software; we may send out emails inviting feedback or offering products and services; or we may ask you for information concerning support of our products or services. Your response to these communications may require you to submit personal information and opinions.
How We Use Your Information
We may use information that we receive to:
- Help you efficiently access your information after you sign in
- Remember information so you will not have to re-enter it during your visit or the next time you visit the service
- Provide personalised content and information to you and others, which could include online ads or other forms of marketing
- Provide, improve, test, and monitor the effectiveness of our service
- Develop and test new products and features
- Monitor metrics such as total number of visitors, traffic, and demographic patterns
- Diagnose or fix technology problems
- Automatically update Ross Johnston Ltd's application on your device
We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on.
Purpose and lawful basis
- To register you as a new customer — Performance of a contract with you
- To process and deliver your order; manage payments, fees, charges; collect and recover money owed — Performance of a contract; legitimate interests (to recover debts due to us)
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy, and asking you to leave a review — Legitimate interests; legal obligation
- To enable you to partake in a prize draw, competition or survey — Legitimate interests
- To administer and protect our business and website — Legitimate interests; legal obligation
- To deliver relevant website content and advertisements and measure their effectiveness — Legitimate interests
- To use data analytics to improve our website, products, services, marketing and customer relationships — Legitimate interests
- To make suggestions and recommendations to you about goods or services that may be of interest to you — Legitimate interests
Marketing
Promotional offers from us
We may use your identity, contact, technical, usage and profile data to form a view on what we think you may want or need, or what may be of interest to you. You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving marketing messages, this will not apply to personal data provided to us as a result of a product or service purchase or other transactions.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
Sharing of Your Information
We will not rent or sell your information to third parties outside of Ross Johnston Ltd without your consent, except as noted in this policy.
- We may share user content (not personal information) with potential business partners and service providers as a way of improving our service, under confidentiality terms
- We may remove parts of data that can identify you and share anonymised data with other parties
- We may be required to disclose your information without your prior consent by law in order to: comply with law or legal process; protect and defend our rights and property; protect us against misuse or unauthorised use of our products or services; or prevent death or imminent bodily harm, fraud or other illegal activity
How We Store Your Information
We use commercially reasonable precautions to help keep your personal information safe and stored securely. However, we cannot ensure the security of any information you transmit to Ross Johnston Ltd or guarantee that information on the service may not be accessed, disclosed, altered, or destroyed.
You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Ross Johnston Ltd, at all times.
Your privacy settings may also be affected by changes to the social media services to which you connect. We are not responsible for the functionality, privacy, or security measures of any other organisation.
Following termination or deactivation of your account, Ross Johnston Ltd, its affiliates, or its service providers may retain information (including your profile information) and user content for a commercially reasonable time for backup, archival, and/or audit purposes.
To request deletion of your account, please email us at info@ross-johnston.com
Children's Privacy
Ross Johnston Ltd does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the service. The service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.
Other Websites and Services
We are not responsible for the practices employed by any websites or services linked to or from our service, including the information or content contained within them. When you use a link to go from our service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service are subject to that third party's own rules and policies.
Your Data Protection Rights (GDPR)
If you are a resident of the EEA or the UK, you have the following data protection rights:
- You may access, correct, update, or request deletion of your personal information at any time by emailing info@ross-johnston.com
- You can object to the processing of your personal information, ask us to restrict processing, or request portability of your personal information
- You have the right to opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or contacting us directly
- Where we have collected and processed your personal information with your consent, you can withdraw that consent at any time — this will not affect the lawfulness of processing conducted prior to withdrawal
- You have the right to complain to a data protection authority about our collection and use of your personal information
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Questions
If you have any questions about this Privacy Policy or the service, please contact us at info@ross-johnston.com
Changes to Our Privacy Policy
Ross Johnston Ltd may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of the website or the service after any modification to this Privacy Policy will constitute your acceptance of such modification.